Service Policy

1. Introduction
Welcome to Comzbuy! We are committed to providing high-quality women’s bags to our valued customers in Pakistan. Please read our service policy carefully before making a purchase.

2. Order Processing

• Orders are processed within 1-3 business days.
• Once an order is placed, you will receive a confirmation email with order details.
• Orders cannot be modified or canceled once they have been processed.

3. Shipping & Delivery

• We offer delivery across Pakistan.
• Standard delivery time is 3-7 business days, depending on your location.
• Delivery charges may apply and will be mentioned at checkout.
• We are not responsible for delays caused by courier services.

4. Returns & Exchanges

• We accept returns and exchanges within 7 days of delivery.
• The item must be unused, in its original packaging, and in resellable condition.
• Customers are responsible for return shipping costs.
• Refunds will be processed after inspection and approval.

5. Payment Methods

• We accept Cash on Delivery (COD) and online payment methods.
• Payment details are securely processed.

6. Customer Support

• For any inquiries, you can contact our customer support team via email or WhatsApp.
• Our team is available from Monday to Saturday, 9 AM – 6 PM.

7. Changes to Policy

• We reserve the right to update our service policy at any time without prior notice.

By shopping with Comzbuy, you agree to our service policy. Thank you for choosing us!